Outdoor patio tables and chairs


COVID-19 Visitor Information
As we re-open the Leasing Office to visitors, we have put a number of safety precautions in place to provide a safe and healthy environment. Upon your scheduled arrival to the Leasing Office we will require that you wear a face covering, undergo a non-contact temperature screening and ask that you apply hand sanitizer. If you do not have a face covering, we will provide one for you. To maintain social distancing, the leasing office is operating under limited occupancy guidelines. We can only see visitors who have a confirmed appointment. If you walk-in without an appointment, unfortunately we will not be able to help you.

COVID-19 Appointments
Appointments are required for all in-person visits. You may schedule an appointment through this website or give us a call and we will be happy to schedule a day and time that works for you. Our leasing office hours are Monday-Saturday, 10am-5pm. We practice social distancing by limiting the number of people in our office at one time and by staggering appointment times. It’s always a good idea to write down your questions in advance to ensure you get the best use of your time during your visit. Please note: Our desks are equipped with a shield guard and are sanitized after each visitor.

COVID-19 Community Tours
Our commitment to you is to conduct a community tour as safely and conveniently as possible. Guided by the recommendations from the CDC, we implement frequent cleaning and disinfecting with a high level of attention to all high touch areas such as door knobs, railings and elevators. There is hand sanitizer present throughout the office and the community for your use. To ensure peace of mind, the model apartment is cleaned after every showing so spend as much time as you need to explore all of the luxury features and finishes that we have to offer.

How do I lease virtually during COVID-19?
Virtual Leasing is easy! Our Leasing Team is available to help you with all of your leasing needs virtually. You can schedule a Virtual Visit through this website and choose your day and time, or simply call us and we will set it up for you. Don’t worry if you don’t like being on camera, you’ll be able to see us, but it’s not necessary for us to see you. During the virtual visit we will explore 3D videos of our luxury 1 & 2 bedroom floorplans, our clubhouse amenities, walk you through pricing and availability and together we will find the home that is right for you. Apply online - 100% quick & easy!

How is your property different from the competitors?
Woodmont Hills at Ramapo is Rockland County’s newest luxury apartment community with access to fabulous local shopping, dining and entertainment. Our premier location offers great accessibility to highway and public transportation and the location brings you closer to Rockland County’s best golf courses, hiking trails and beautiful lakes. Offering the perfect blend of sophisticated apartments, luxury finishes and upscale amenities, Woodmont Hills is an extraordinary place to call home.

What is your pet policy?
Woodmont Hills welcomes cats and dogs (a maximum of two pets per apartment). We do not have a weight limit, but we do have breed restrictions. *Resident is restricted from maintaining the following dog breeds on the premises: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull , Great Dane, Bull Mastiff, Siberian Husky, or any mix of the above.

Do you allow exotic pets?
We do not allow exotic pets.

Are there any deposits, special fees, or monthly charges to have a pet?
Yes. There is a one-time pet fee of $500.00 and a $50.00 per pet monthly charge.

How much is the security deposit?
We offer a $990 security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 ˝ months rent, due within 24 hour of approval.

Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

What is your application fee?
$20 per adult (18 & over). Non-refundable.

What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the Leasing Office • A Lease Termination fee is paid no less than 30 days prior to move-out • Pay back a pro-rate of any concessions provided during the lease term • Account is fully satisfied • Please refer to your lease for more detailed information

If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the Leasing Office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the Leasing Office directly or the after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

When is my rent payment due?
Rent is due on the 1st of each month.

How do I pay my rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. Rental payments are not accepted in the Leasing Office.

There is a person who might be staying with me for a while. Is that permitted by the lease? Also, my children live with me in the summer. Do I need to notify your office when they arrive?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and be accepted prior to being added to the lease agreement.

Do you have parking within the community?
Yes, we have ample parking throughout the community. Garages are also available for rent.

I have a motorcycle. Where can I park it?
You are able to park your motorcycle in any available outdoor parking space or in your rented garage. If you are storing your motorcycle for the winter, we ask that you park it in a space away from the building entrances.

Will you accept delivery packages for me?
For your convenience, we offer a 24/7 automated locker system for package reception.

What are the hours for the Clubhouse and amenities?
The Clubhouse and all amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

Is grilling allowed in the community?
We offer fabulous community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

Where is the nearest train station?
The Sloatsburg train station is only 1 mile away and the Suffern station is 3 miles away.

Do you have a Preferred Employer Discount Program?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.

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